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Delivery during the Christmas period

Thank you for always using TOMY MALL.
During the Christmas season, we receive orders from many customers and it may take some time to ship, so please place your order well in advance.

[Delivery Schedule]

Orders placed by 23:59 on Friday, December 19, 2025 will be delivered by Wednesday, December 24, 2025

*Please note that if you enter your address incorrectly or there are any payment issues, shipping may be delayed.

[Notes]

・For products ordered between 17:00 on Monday, December 15, 2025 and 10:00 on Monday, January 5, 2026, we cannot accept requests for specific delivery dates and times. Thank you for your understanding.

・Delays may occur due to weather and traffic conditions.

・If you purchase a pre-order item that has not yet been released and a released item at the same time, the delivery date will be the latest release date of the pre-ordered item.

*Please be careful when ordering pre-order items, and consider splitting your orders in advance.

・We will be experiencing a high volume of phone calls during this period, so please use the inquiry form.

We apologize for any inconvenience this may cause, and we appreciate your understanding and cooperation.

*As of Friday, December 5th, there are delays in delivery of packages nationwide due to a sudden increase in volume.
Even if you have specified a delivery date and time, there is a possibility that it may be delayed.

For more information, please check the Sagawa Express website.