Phone Orders (only in Japanese)

0120-950-108

Weekdays 10:00-17:00 (excluding weekends and holidays)

2200円以上送料当社負担
  
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Notification of shipping and holidays during Golden Weeknews

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Notification of shipping and holidays during Golden Week

Thank you for using TOMY MALL.

Ordering and shipping dates

Our store will ship as usual during Golden Week.

please note

If you order a pre-order item that has not yet been released and a regular item that is currently on sale at the same time, the delivery will be on the latest release date of the pre-ordered item. Please be careful when ordering pre-ordered items, and consider placing separate orders in advance.

Delivery will be made by Sagawa Express and may be delayed due to weather and traffic conditions.

If the number or room number of the delivery address is entered incorrectly or omitted, shipping or arrival may be delayed. When applying, please make sure that the delivery address information is entered correctly.

Please note that if we receive a large number of orders, the shipping date may be delayed.

About inquiries

We apologize for the inconvenience, but our store's contact points for inquiries during the Golden Week period will be as shown in the table below.
0120-950-108
Reception hours: 10:00-17:00

due dateContact UsShipping date
26 April (Fri.)
27 April (Sat.)×
28 April (Sun.)×
29 April (Mon.)×
30 April (Tue.)
1 May (Wed.)
2 May (Thu.)
May 3 (Fri.)×
4 May (Sat.)×
5 May (Sun.)×
6 May (Mon.)×
7 May (Tue.)

We apologize for any inconvenience this may cause our customers and appreciate your understanding.