
Thank you for using TOMY MALL.
Our store will ship as usual during Golden Week.
If you order a pre-order item that has not yet been released and a regular item that is currently on sale at the same time, the delivery will be on the latest release date of the pre-ordered item. Please be careful when ordering pre-ordered items, and consider placing separate orders in advance.
Delivery will be made by Sagawa Express and may be delayed due to weather and traffic conditions.
If the number or room number of the delivery address is entered incorrectly or omitted, shipping or arrival may be delayed. When applying, please make sure that the delivery address information is entered correctly.
Please note that if we receive a large number of orders, the shipping date may be delayed.
We apologize for the inconvenience, but our store's contact points for inquiries during the Golden Week period will be as shown in the table below.
0120-950-108
Reception hours: 10:00-17:00
| due date | Contact Us | Shipping date |
|---|---|---|
| 26 April (Fri.) | ○ | ○ |
| 27 April (Sat.) | × | ○ |
| 28 April (Sun.) | × | ○ |
| 29 April (Mon.) | × | ○ |
| 30 April (Tue.) | 〇 | ○ |
| 1 May (Wed.) | ○ | ○ |
| 2 May (Thu.) | ○ | ○ |
| May 3 (Fri.) | × | ○ |
| 4 May (Sat.) | × | ○ |
| 5 May (Sun.) | × | ○ |
| 6 May (Mon.) | × | ○ |
| 7 May (Tue.) | ○ | ○ |
We apologize for any inconvenience this may cause our customers and appreciate your understanding.