If an order contains items that have not yet been released, all items purchased together will be shipped according to the latest release date of the item. Please be careful when pre-ordering products that will be released after Christmas.
Are wrapping supplies included?
Wrapping bags are sold separately. Some of the products come in sets that include a gift wrapping bag and batteries, making them a great value.
Gift wrapping I'd like to ask you a favor...
Sorry, we do not offer gift wrapping services.
Is the battery included?
Batteries sold separately. Some of the products come in sets that include a gift wrapping bag and batteries, making them a great value.
If there is a toy I'd like it sent in a box I don't recognize...
The outer box at the time of delivery will be a plain cardboard box. There are no descriptions of TOMY Company, Ltd., TOMY MALL, etc. on the outer box, or character prints. * There is a description of TOMY MALL in the transmittal letter.
The invoice showing the price is I wish they wouldn't let me in...
